TYP Studio Melbourne ยท Updated 19 October 2026
Privacy policy
This policy explains how TYP Studio Melbourne handles personal information received through our website, Facebook and Instagram enquiry forms, and direct conversations about renovation projects.
Information we collect
We collect information you choose to provide, such as your name, email address, phone number, property suburb, renovation scope, preferred timing, project details, photographs and plans. Please provide only information relevant to your enquiry and avoid sending sensitive information or documents containing unnecessary personal details.
How we use your information
We use your information to respond to your enquiry, understand your renovation requirements, assess whether we can assist, prepare proposals and quotations, arrange appointments, and communicate about agreed next steps or project work. Submitting an enquiry does not subscribe you to unrelated marketing.
Website and social enquiry services
Our website enquiry form uses FormSubmit to process submissions and deliver them to our business email. Facebook and Instagram lead forms are provided by Meta and may prefill details from your profile. If phone verification is enabled, Meta handles that verification. These services handle information under their own privacy policies and may process or store it outside Australia.
You can read the FormSubmit privacy policy and Meta privacy policy. Our website hosting and email providers may also process technical information or enquiry details needed to operate these services.
Sharing your information
We do not sell your personal information. We may share relevant information with service providers supporting our communications and operations, and with designers, trades or consultants where needed for the project you ask us to discuss or deliver. We may also disclose information where required by law. We limit sharing to what is needed for the relevant purpose.
Storage and retention
Enquiry information may be held in our business email, Meta business tools and project records. We take reasonable steps to protect it from unauthorised access, loss or misuse. We retain information for as long as needed to handle your enquiry, carry out agreed work and meet applicable recordkeeping obligations. No online service can guarantee absolute security.
Website activity
Our hosting provider may process technical information such as IP addresses, browser details and access logs to deliver and secure the website. Links to Instagram, Facebook or other websites take you to services with their own privacy practices.
Your choices and requests
You may ask to access or correct information we hold about you, request deletion where applicable, or ask us to stop following up on an enquiry. Some records may need to be retained for contractual or legal reasons. We may need to verify your identity before responding to a request.
Contact and concerns
For privacy questions, requests or complaints, email deniz@typstudiomelbourne.com. Please explain your concern and how you would like us to respond. We will review the matter and respond within a reasonable time.
Updates
We may update this policy as our services or information handling practices change. The latest version will be published on this page with its update date.